Designing in large organizations presents new challenges and opportunities. This talk explores how your role as a designer evolves with the size of your organization and shares strategies to adapt and thrive.
It's easy to get sucked into the world of the business you work for. Learn how to shift the balance of focus back to the world outside where your customers (and competitors) are.
Everyone who works within a business is a businessperson. That means designers too. Learn about the importance of developing core business skills and how to apply them in your design work.
I had no idea what CLV meant when I got into my first design role. Learn how embracing your inner businessperson and understanding business metrics makes you better at what you do.
What's the use in reading 20 books if you didn't learn anything from them? We don't just learn by doing things, we learn when we reflect on those experiences. Learn how to build reflection into your 1:1s and create a culture of gratitude.
A human requires a larger support structure than an amoeba. This metaphor applies to businesses too - larger businesses require more support systems. Learn how to balance internal and external focus to keep customers front of mind.
Late last year, I moved from a role as an individual contributor into a new job as a people manager. I have made a lot of mistakes in a short space of time which, of course, also means I have learned a lot.